At Homes From Angels Pty Ltd (“we,” “us,” or “our”), we are committed to protecting the privacy and personal information of everyone who interacts with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), ensuring your information is handled responsibly, securely, and transparently.
Information we collect
We may collect personal information you provide, such as your name, email address, phone number, and any messages you send through our website or email. We only collect information necessary to support our charitable activities and respond to your enquiries.
How we use your information
We use your information to:
Respond to your enquiries and support requests
Manage volunteering, donations, and partnerships
Share updates about our work (with your consent)
Improve our services and community support
Sharing your information
We do not sell or rent your personal information. We only share it with trusted service providers or partners when necessary to deliver our services and comply with applicable laws.
Keeping your information secure
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Cookies and website analytics
Our website may use cookies and analytics tools to improve your browsing experience and better understand how our site is used. You can manage or disable cookies through your browser settings at any time.
Accessing or correcting your information
You may request access to or correction of your personal information by contacting us using the details below. We will respond within a reasonable timeframe.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
We may update this Privacy Policy from time to time. Any changes will be posted on this page.